Frequently asked questions
Quick answers to common questions.
Questions
How do I open an account?
Select Sign up, choose your country, enter your name, email and a password, and your account is ready immediately.
Which countries do you serve?
Customers from any country can open an account. Choose your country when you sign up.
How do I add money to my account?
Our team funds accounts for you. Contact us and the deposit appears in your balance and history.
How do withdrawals work?
Submit a transfer request with the recipient details. After our team reviews it, you receive a one-time code. Enter it to complete the withdrawal.
Can I send money abroad?
Yes. Provide the recipient bank’s SWIFT code and the IBAN or account number.
My code expired. What now?
Contact us and we will issue a new one. Codes last 15 minutes and allow three attempts.
How do I reach support?
Call +1 (713) 322-5318 or email info@lipanfirstnationalbank.com.